Legal

Privacy Policy

Last updated August 12, 2026

1. What we collect

From you (the account holder), we collect your email address, the website and backup URLs you configure, and billing information processed by our payment provider. We do not store full card numbers — those are handled directly by our payment processor.

2. What we don't collect

The Standby service worker does not track visitors, set analytics cookies, or report browsing activity back to us. Its only function is to detect a failed request to your origin and redirect to your configured backup URL. Nothing about that redirect is logged with visitor-identifying information.

3. How we use account data

We use your email to send login links, billing receipts, and service notices (such as a failover being triggered on your site, if you've enabled notifications). We use your configured URLs solely to generate your install script and service worker.

4. Sharing

We share billing details with our payment processor to process subscription charges. We do not sell your data or share it with advertisers. We may disclose information if required by law.

5. Data retention

We retain account data for as long as your account is active. When you delete your account, we remove your configured websites and personal information within 30 days, except billing records we're required to retain for tax purposes.

6. Security

Nothing routes through our infrastructure during normal operation — traffic goes directly between visitors, your origin, and your backup. Account data is encrypted in transit and at rest. The install script and worker source are plain, auditable JavaScript.

7. Your rights

You can review and update your account details from your Profile page, and delete your account and all associated data at any time from the same page.

8. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by email or an in-product notice.

9. Contact

Questions about this policy can be sent to privacy@lastredirect.com.